Last Updated: June 2026

Every Cloud Cakes and Bakes (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

Contact Details

Every Cloud Cakes and Bakes
Regent Drive
Skipton
North Yorkshire
BD23 1AY

Telephone: 07814 697700
Email: everycloudcakesandbakes@sky.com

Information We Collect

We may collect and store the following information when you contact us or place an order:

• Name
• Email address
• Telephone number
• Billing and delivery information
• Details relating to your cake order
• Information regarding dietary requirements and allergens that you choose to provide

We only collect information that is necessary to fulfil your order and communicate with you.

How We Use Your Information

We use your personal information to:

• Respond to enquiries
• Process and manage orders
• Arrange collection or delivery
• Communicate about your order
• Maintain business records for accounting and legal purposes
• Improve our products and services

We will never sell, rent or share your personal information with third parties for marketing purposes.

Lawful Basis for Processing

We process your personal information because:

• It is necessary to fulfil a contract with you when you place an order.
• We have a legitimate interest in operating and improving our business.
• We may be required to retain certain information for legal, accounting or tax purposes.

Storage and Security

We take reasonable steps to protect the personal information we hold from unauthorised access, loss, misuse or disclosure.

Your information will only be retained for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

Allergies and Dietary Information

If you provide information regarding allergies or dietary requirements, this information will only be used for the purpose of preparing and supplying your order.

Please note that our products are prepared in a kitchen that handles nuts, dairy, gluten and other allergens. While every care is taken, we cannot guarantee the absence of cross-contamination.

Cookies and Google Analytics

Our website uses cookies to help improve your browsing experience and understand how visitors use our website.

We use Google Analytics, a web analytics service provided by Google, to collect anonymous information about website usage. This may include information such as:

• Pages visited
• Time spent on the website
• Device and browser type
• General geographic location
• How visitors arrived at the website

This information does not identify you personally and is used solely to help us improve our website and services.

Google Analytics may store cookies on your device. You can choose to accept or decline cookies through your browser settings or through any cookie consent banner displayed on our website.

For more information about how Google processes data, please visit Google’s Privacy Policy.

Photography

We reserve the right to photograph our cakes and creations for use on our website, social media channels and other marketing materials.

Where photographs contain personal information, we will seek appropriate permission before publication.

Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where appropriate
• Object to certain types of processing
• Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the details above.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Every Cloud Cakes and Bakes
Email: everycloudcakesandbakes@sky.com
Telephone: 07814 697700